2019-07-22 18:11:16 via Google
I am so thankful for all the sweet employees I met. I was even recommended to apply for a job as a counselor. I haven't had to deal with any depression since leaving. Yes the place is not that bright and looks a little like jail, but you are there for help, not a vacation. Get the help you need and go home. Everyone I met was nice, from the counselors and therapists to the doctors, even the patients. But I would like to especially thank all the workers in the West Clinic. Thank you for helping me be a better person for my family. Thank you for making me a better person.
2019-07-20 22:59:54 via Google
This hospital worried me with the reviews, especially when it involves your child. I have encountered nothing but nice nurses and the psychiatrist and therapist are responsive and caring. My child loves the program there and it really seems to be helping. Mental health in the country stinks and it is so hard to find good help - and fast. I’m glad Lakeside exceeded my expectations. My only warning is that if you are taking a child here be ready to walk through the adult waiting areas. It can be rough sometimes. You cannot take your phone inside, there are no clocks (wear a watch!), and it’s a hospital for people that have lots of issues so chained chairs and protected TVs are to be expected to keep the people safe. They offered us food and drink while we waited. You do have to pay upfront so be ready. Take a blanket, it’s cold!
2019-09-19 03:35:56 via Google
My young adult son fell apart mentally one night and we needed a place like Lakeside. Getting admitted to a floor took all night - literally from 11 pm to 7 am. (Tip; come at 8AM to be assessed for admittance if you can) But at all levels from admittance to the staff on the floors, people were supportive and tried to make this easier on all of us. My son spent a month in lakeside. Not a great time, but not awful. He was safe, the Lakeside appointed psychiatrist (Dr Sun) worked out the right meds to get him stable, my son was feed, group therapy was available (he is not a group kind of person and his illness makes that worse). I got the impression that the majority of staff honestly care. Discharge was rocky...it just suddenly was to happen that day....meds were not 100% clear...but we got through it. This was the right place for us in a very difficult time. This is not a retreat spa...but a clean, safe, caring environment for when things go horribly wrong in the mental health of someone you love. I hope we never have to return, but if it gets bad we will. I gave it 4 stars as I wish they would have 1-on-1 therapy. If someone you love is not safe, Lakeside is a good pick. FYI the majority of patients have addiction issues, but they do have some patients like my son with a very different diagnosis.
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