2019-02-07 16:52:31 via Google
My family member just competed her 28 day stay she had a great experience the staff is wonderful and treated her with respect and went above and beyond to help her. Gateway saved my family members life. It was not easy finding a nice inpatient rehab and gateway made the whole process very smooth we are so thankful we found this facility. Thank you gateway
2019-05-30 05:04:05 via Google
this is a great place to start your healing process. now 1 year and 5 months clean and sober
2018-12-10 23:31:36 via Google
Amazing people. Great program.
2018-06-27 07:36:40 via Google
I absolutely loved the staff and program at Gateway West. They really go above and beyond for each and every one of their clients. You are treated and will feel like an actual human being instead of just another dollar in someone’s pocket. Even the staff that works front desk, maintenance, kitchen, nursing...EVERYONE can and will go out of their way to help you with whatever you need. I had never been to an inpatient treatment center even though I’d had been using hard drugs for over 13 years...my DOC 10. I was extremely grateful I chose this location over any other place. I brought myself in the first time. My original plan was just do the 28 days and go home. But as my time flew by, I decided that I needed more time to work things out. And I was given an extension. I thank the intake counselor and the women’s unit counselors/director for that. I went to a half way house right after my discharge. Then continued with my after care with IOP at the same location. Which only made me fall in love with the same more. My IOP counselor was absolutely amazing. She, even with her own very busy life that expanded beyond GW, Really listened and gave amazing feed back. I’ve done many hours/years IOP at other places, and none of them could compare or even come close to GW. I ended up missing curfew at my halfway house and was asked to leaveggggt then decided to use bc of it. I, not wanting to go back to my middle of no where-no jobs-no public transit-everyone in your business-drug ridden town, immediately called the intake counselor here at GW and asked if a bed was open and got right in. Now this part is on me, but this time around I wasn’t very engaged. I just wanted to get into a different HWH ASAP. It didn’t happen as I planned. I was sent to the hospital for having a severe migraine that I had the entire time I was there. When I was discharged from the hospital I just didn’t return to Gateway. (BIGGEST MISTAKE IVE DONE IN A LONG TIME) I had no plan. I became homeless and relapsed harder than I ever have in the past. Because of that I didn’t have anywhere to take my property. aka everything I own; make-up/accessories, clothes including shoes, books, hygiene products,...etc EVERYTHING since I went there directly after I left my sober living house) I called a few days later and they had packed up my belongings that was in the room. I ended up being banned from the property. Which made it difficult to pick up my stuff. I called and called and called and was given the run around. I was finally given a time to pick it up. This is where I feel I was really let down by GW. I came there with 2 suit cases (one huge and one travel on size), 2 large duffel bags, 3 reusable shopping bags, a laundry basket, and a large laundry cart. All completely full. When I came to pick it up, they had one suitcase with the 2 empty duffel bags inside. Nothing else. Absolutely NONE of the things I had in my room on the unit. It was a Friday and was told I had to talk to and give a detailed list to the unit director about what I was missing on Monday. Which I did. No one returned my call. I kept calling/leaving messages. Eventually, I was told that’s all they had of mine. Even after explaining that wasn’t even everything I had in the laundry room storage closet. Sorry, Long story short— got ZERO of my stuff. That’s why I gave them 4 out of 5 stars instead of the whole 5
Sorry, No Reviews Yet.