2018-11-28 19:36:37 via Google
I was always treated with dignity and respect. The staff took their work seriously, and if we were willing to do the work, they were there to provide all the help and support we needed to facilitate change. I liked that it wasn't a one size fits all approach. Different clients had different issues, and different needs. Trying to do all that on my own was overwhelming, but they never made me feel like I was alone in my struggle. The alumni meetings, and continued outreach was especially important to me. I still know I have support there, even all this time later.
2017-12-24 23:12:42 via Google
I late 1999, after many unsuccessful treatment stays in other facilities, I walked through the front door at Promises, Malibu a very sick and hopeless man, but I left a new person. The clinicians, techs and administrators were courteous, helpful and empathetic from my first day. Therefore, for their helping hands I will always be thankful!
2016-02-28 19:37:43 via Google
After 8 years almost clean and sober, Promises is still like a second home to me when I go to visit. I will always be so grateful for the amazing care I received there. They have a great Alumni program that enables people to stay connected. I have made lifelong friends through my stays at " the rock".
2012-09-26 22:17:06 via Google
My experience at promises was one i will never forget. I have tried to get clean and sober many times before and never have i entered a program as educational and supportive as promises. I was able to surround myself with loving caring staff members that walked me through detox comfortably and were there 24 hours a day for the following process of uncovering and dealing with the underlying issues that helped fuel my disease. i was able to attend twelve step meetings daily and begin meeting and getting to know people in the program in several different areas of los angeles and malibu. The facility was top notch and staff was more than accommodating to each individuals' needs. I enjoyed the different educational groups along with the intense personal and family work that was done at my pace. I appreciated their ability to create a program unique to mine and my families needs. i experienced treatment in a different way than i ever had before. I am grateful for the opportunity to receive the tools necessary to not only maintain sobriety but to live a life happier than i ever thought possible. After finishing my time in the first phase of residential i decided to stay for extended care program which was a great transition tool for me with the continued support of the facility and staff. Before leaving treatment my treatment team helped me put together a detailed discharge plan that helped me transition back into the world with ease. They helped me find different places to live, different doctors to see, and all of my daily plans were set before i even stepped out the gate. I appreciate all of the time dedicated by each and every person i came into contact with. I know i cant do this alone and Promises makes sure that i never have to ever again. They have shown me a new way to live clean and sober. I would send anyone i love and care about to promises because i know that they would be well taken care of and given the tools and opportunities necessary to save their lives. I can now walk through life a different way and for that i am eternally grateful.
Sorry, No Reviews Yet.