Columbia River Mental Health Services Hazel Dell Clinic

I have been working with Columbia River for about 3 years and it's been a wonderful experience. Communication is great, when ever I need help or have a question they are prompt with an answer. I definitely recommend!

It isn't always good for clients who already have abandonment issues about their psychiatrists leaving to not get a head's up until it is sprung on them the day of what they didn't realize was their last appointment with the doctor they FINALLY got comfortable with, because they were getting a new one in 3 months (when they are on a one-a-month schedule for a REASON). It is also ridiculous that the new psych can cancel the day of that first appointment for a "dental emergency", but if a client has severe food poisoning where they almost go to the hospital, they are treated like liars, are lectured on the importance of not cancelling (but the doctor can?), and now the client has a hard time figuring out how to stretch 3 more days of PSYCHIATRIC medications to last until the 5th of Aug because she missed that appointment. When the client's fiance calls to cancel the appointment because the client is crying on the toilet with a garbage can between her knees, the office person INSISTS on talking to her. When the crying client asks why this can't be discussed with the person she signed numerous ROI forms for, the lady flippantly answers "I didn't feel like digging it upyet." I signed that ROI about 5 times, another employee confirmed everything was on file after we called again about running out of meds before my appointment. I asked him to take care of it because I WAS CRYING/PUKING/S----ING, and perferred someone in a better mindframe to handle it. The lady treated me like I was lying to her about cancelling. I wish I was able to 20 question my new doctor like that when he cancelled on me first, if that's how I'm going to get treated for something I didn't plan on. Trust me, I'd rather take care of my mental health than spend my day sick and confined in the bathroom. If it weren't for my amazing therapist, and fear of further games of Musical Psychiatrists at smaller places that take my insurance, I'll just have to continue to hope my mental wellbeing doesn't deteriorate further each time I get the guilt trip about my own emergencies while nodding and smiling when my life gets disrupted by other people's emergencies. I guess trip 18 in the psych ward is overdue, because I'll be there shortly due to not being properly medicated. Next emergency, I'll just sit on a bucket and attach one to my face so I can ride the bus comfortably to my appointment.

I have been in therapy since I was about twelve, I’ve seen a handful of therapists all from different astablishments throughout the years, I feel that it is not typically the astablishment that fails. If you want therapy to work for you it’s very much in your best interest to do your research - there is not a one size fits all. I started services here during a pretty horrific time in my life, I was scared to start going to therapy somewhere I was not particularly familiar with. I saw/read the reviews and decided to take a look for myself. I have been pleasantly surprised by this place. The counselor that I see does a fantastic job at giving me useful tips, listening to what I have to say, and helps me think outside of the box- and is very professional. I’ve never had to worry about privacy and confidentiality, or feeling ashamed for seeking help. The one negative thing that I can say is in my experience, while looking for a psychiatrist- the one I saw here wasn’t for me- though I am sure that other people may have a different experience. The psychiatrist that I saw was very professional and seemed to be experienced, however only offered 15 minute appointments after the initial intake. This may work for some people, however; I have found that I do require more time and communication in this area- so I just go somewhere else. But all in all this place is great and has changed my life! Don’t knock it unless you try it, and remember that you have to be involved in your mental health to get better❤️