2019-10-04 18:06:18 via Google
The medical and support staff are superior. However having to deal with finance is horrible. My insurance completely covers me. I get bills and I call and it's corrected. One time I paid by accident and it's become a complete fiasco, they sent multiple letters asking for payment even after they deposited the check. They "keep " loosing or can't find" the information I sent. They have even lost the canceled check I sent (registered mail). Fantastic place to be cared for.
2019-09-28 15:49:33 via Google
ATTN: Labor & Delivery-100% satisfaction! I have had 4 children, first three at a different place...I decided to try wake because of the alternative rooms as I wanted an epidural free birth which I felt at the other “place” was not an option, I felt more of a burden there. HERE...WOW! Everyone was completely on board with my decision and supported me through it all, it was the best experience I have ever had I can not thank this team of nurses and midwives enough! From the time I arrived until I left, I was heard and I felt like I finally had a voice in my birth! The rooms are INCREDIBLE, they did intermittent monitoring (this was completely amazing I am extremely grateful I wasn’t forced to be hooked up to a machine during my birth!) I was able to move around and do what my body wanted /needed to get my beautiful baby boy out! The nurses were so amazing doing all they could to help me massaging my back rubbing my hair getting me wet cloths for my head/neck! Aftercare was also just as amazing...i was able to hold my baby skin to skin immediately and keep him for as long as I wanted. there no rush to do all the other stuff! I am going to specifically name the wonderful people involved in my special birth because they were that great! I give a special thanks to Kim Fleming, CNM. Kasey Sprinkle, RN. Leeann Carpenter, RN. Scarlett Adams, NA. Zelvia F, RN. Christie Laney, RN. No question this is the BEST place hands down to have your baby! God Bless this place!
2019-09-24 22:18:51 via Google
Big big THANK YOU to the Burn Unit and the staff in 10 north. Spent 3 days in BU ICU and 3 days on the floor. While the hospital has some issues these nurses from charge to regular to student you couldn't be better. All the support people on that floor are warm and caring. I thank each and every one of you. Ed
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