2019-11-09 16:56:21 via Google
I would just like to address some of the comments made in previous reviews. I am not employed by this hospital and never have been but I am a trauma nurse with 28 years of experience. To those that are complaining about wait times and experiencing patients that arrived after them being taken back before them, I'd like to point out that it is not possible nor is it even remotely logical to believe that ERs operate on a first come, first serve basis. The purpose of triaging patients is to obtain vital signs, a description of symptoms that brought you to the ER and to perform an assessment of each patient. You may have been waiting 4+ hours and have someone who may *appear* to have nothing wrong with them present to the triage nurses and witness them being taken back immediately. This isn't because you are being ignored, because the staff thinks less of you or because the staff thinks less of the initial issue(s) that brought you to the ER. It's because the objective assessment of that patient, which involves more than simply how the patient "looks" to you, has an issue that requires more urgent and immediate care in order to stabilize them. There are LOTS of intangibles that people who are not specifically trained as medical professionals are completely unaware of. Also, to those complaining about the wait time once you are called back, it is impossible to stress enough how much goes on that you, once again, are unaware of and do not account for. Trauma arrivals via ambulance can cause the typical time it takes to see patients once back to be significantly delayed. Again, it isn't because you're being intentionally ignored. Lab and X-ray departments can also get backlogged this way. There are SO many things that go on that patients are unaware of. Please keep this in mind before assuming the worst of whatever hospital you may go to along with the medical professionals that staff that particular hospital.
2019-11-15 00:22:14 via Google
Good Hospital, need some improvements but overall pretty good. For this complaining about wait time, just remember that hospital professionals have a very stressful job and they always have to assess the patients who are the most sick first. Unless your life is not in “Danger,” then unfortunately you will have to wait since the hospital gets lots of people who come in with many emergencies. Keep working hard LM! We appreciate your services!
2019-06-20 01:25:34 via Google
The ER was excellent. My wait time was minimal for an allergic reaction and I was taken care of as quickly as possible. All staff were competent, professional, and friendly...except maybe the grumpy, front desk triage nurse which is sort of understandable so I don’t hold that against them. Very happy with my choice to go to this ER overall. They treated me quickly and I was out within hours when I thought that is how long I would be waiting in the lobby to be seen.
2019-09-09 20:30:07 via Google
Nothing is perfect including hospitals. I have been going to Lawrence Memorial Hospital since 2008 and I have nothing negative to say about it. I believe over the years the hospital got better in waiting time and discharge patients sooner than before. There was a time I went to the hospital and few days later, the doctor called me personnelly to check on me. I was shocked and amazed. That was URGE and BIG DEAL for me. Recently, I took my daughter to the ER at 2:00 a.m. After checked-in, we didn't have to wait too long for the nurse and doctor to see her. The doctor took his time and showed and explained to me my daughter EKG. That was a good patient services!
2020-04-14 07:19:29 via Yelp
We live closer to Yale-New Haven but with the Corona virus at full steam, we've heard YNHH is super crowded and probably a more risky place to go. And from...
2019-06-02 06:35:32 via Yelp
Recently returned from the Emergency Department. Had a quick and very satisfying event. Speedy and friendly check in nurse. The charge nurse Seth was...
2020-04-12 15:20:38 via Yelp
i was recently in 2 hospitals in ct. what the reviews say is true,...but, (imho), it is not the fault of the employee's/staff. it is the fault of the...