2019-07-17 22:16:55 via Google
I didnt want to believe the reviews and criticism this place has received, as I give everyone the benefit of the doubt. However, one of my close friends was admitted here, and I did everything I was told to do. I was juggled around by who knows how many people; phone call after call, and still no proper assistance. All I wanted to do was visit and I was unable to due to having a service dog. They asked me to call the following day and ask my friends doctor for permission. Was again juggled around by person who seem to not care to much or were having a rough day. That's fine, I get it. But being ignored, cut off when speaking, and put on hold repeatedly gets to some people. So finally they say call again in 30mins because everyone is one lunch, again understandable, only to call again and have them say, "your friend has been discharged" then hung up. Wasted so much time and effort with staff members all because of miscommunication. If they just would have called me back after contacting the appropriate staff, then I could have been in and out- done with my 30 minute to and hour visitation and that's it. But instead we get 2 day long juggling. I'm not upset at staff, I get it- working with people sucks and having to work long hours sucks, but if all I want to do is communicate and get where I'm going respectfully, just do the same...
2019-10-22 17:55:36 via Google
The receptionist is extremely condescending and rude. The nursing and security staff seem kind and welcoming though.
2019-11-06 07:17:43 via Google
Ralph And all the staff were gossipers and downed most if the patients
2019-10-08 02:01:36 via Google
Good place for my recovery
2018-04-20 16:21:19 via Google
Very hospital like feeling. I understand they work long hours and sometimes with difficult people but they can at least try to be more welcoming. My client did have a good experience with the staff. It is in a convenient area and they are with Community Health. Great place but they need to work on a few things here.
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